Check Out
                                                 

      Check out time is by 12 noon.  If your pet up before 12 noon you will not be charged for the day.  If you pick your pet up between 1 and 6pm you will be charged for the day.  To avoid an additional 1 day fee at pick up time, we require a 24 hour notice for early pick up.  Please let us know if you are having someone other than you pick up your pet.  We will be asking that person for their full name and phone number.  Payment arrangements will need to be made at check in time or over the phone prior to someone else picking up your pet. 

     If your pet is being picked up before 12 noon we will not feed your pet.  This reduces the chance of an upset stomach your pet may get from the excitement of seeing you at pick up time, of motion sickness from being in the car, from re-adjusting to home life, and prevents any gastrointestinal conditions. 

     When you pick up your pet we will take care of payment and provide you with your pet's luggage as well as any medications and food.  Your pet's vacation will also be reviewed. We will then go to your pet's room and complete one final physical check for release.  And finally, the moment you've been  waiting for, a reunion with your beloved family member!  

     After you have picked up your pet, please keep in mind the following helpful tips.  These tips will help reduce any gastrointestinal conditions and any physical injuries your pet may get from the excitement of being back home.

• *Do not feed or give water to your pet immediately after you get home
  
• *Do not give lots of treats to makeup up for the time you were away from your pet
  
• *Do not have your pet run around the yard; let him/ her rest
  
• *Keep the atmosphere calm without lots of jumping and running back and forth 
  
• *Let your pet re-adjust to home life for a least an hour before playing